Version Control
Version: 1.2
Effective Date: January 2026
Review Date: January 2027
1. Introduction
LakeRidge Solutions Ltd (“LakeRidge”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store, share and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.
2. Who We Are
LakeRidge Solutions Ltd
5 Wharf Street, Newbury, Berkshire, RG14 5AN
Email: info@lakeridgesolutions.co.uk
Telephone: 01184 400105
LakeRidge Solutions Ltd is the data controller responsible for your personal data.
3. Personal Data We Collect
Identity Data (name, title, employer, position).
Contact Data (address, email, telephone numbers).
Financial Data (payment and bank details where required).
Technical Data (IP address, browser type, device information and operating system).
Usage Data (how you interact with our website, communications and services).
Marketing and Communication Data (preferences, consent records and communication history).
4. How We Collect Data
Directly from you when you contact us, engage our services, submit enquiries or provide information.
Automatically through website technologies such as cookies and analytics tools.
From publicly available sources, professional networks, clients, consultants, contractors and suppliers where relevant to our services.
5. How We Use Your Personal Data
To provide and manage our services.
To administer contracts, projects and appointments.
To manage client and supplier relationships.
To respond to enquiries and requests.
To comply with legal, regulatory and professional obligations.
To improve our website, systems and service delivery.
To maintain IT and website security.
To undertake business development and relationship management activities.
To send marketing communications where lawful and appropriate.
6. Lawful Basis for Processing
We process personal data under one or more lawful bases:
- Consent
- Performance of a Contract
- Compliance with Legal Obligations
- Legitimate Interests including administration, business development, service improvement, fraud prevention, website security and client relationship management.
7. Marketing Communications
Where required by law we will obtain consent before sending marketing communications. You may opt out of marketing communications at any time using the contact details provided in this notice.
8. Sharing Your Data
We may share personal data with:
- Professional advisers including accountants, auditors, insurers and solicitors.
- IT, software, cloud-hosting and communications providers.
- Banking and payment providers.
- Regulatory bodies, courts and law enforcement agencies where legally required.
We do not sell personal data to third parties.
We do not routinely transfer personal data outside the United Kingdom. Where international transfers are required, appropriate safeguards will be implemented in accordance with UK GDPR requirements.
10. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain security and enhance user experience. Users may manage cookie preferences through browser settings and website consent tools. A separate Cookie Policy may be published from time to time.
11. Data Security
We maintain appropriate technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, disclosure, alteration or destruction.
12. Data Retention
Client and project records – up to 7 years after completion.
Financial and accounting records – minimum 6 years.
Marketing records – until consent is withdrawn or no longer required.
Website enquiries – generally up to 2 years.
Data may be retained longer where required by law, insurance obligations or dispute resolution requirements.
13. Your Rights
Subject to applicable law, you may have the right to:
- Access personal data.
- Correct inaccurate information.
- Request erasure.
- Restrict processing.
- Object to processing.
- Request data portability.
- Withdraw consent where consent is relied upon.
14. Complaints
If you are dissatisfied with how we handle personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
15. Contact Us
LakeRidge Solutions Ltd
5 Wharf Street, Newbury, Berkshire, RG14 5AN
Email: info@lakeridgesolutions.co.uk
Telephone: 01184 400105
16. Changes to this Notice
We may update this Privacy Notice periodically. The latest version will always be available on our website and will take effect from the published effective date.
LakeRidge Solutions Ltd – 5 Wharf Street, Newbury, Berkshire, RG14 5AN
info@lakeridgesolutions.co.uk
Company Registration Number: 14623648